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  Frequently Asked Questions
  How do I make payments?
  How will the total charges be calculated?
  How do you charge for partial hours?
  Do you disconnect and reconnect appliances?
  Can I leave things in the drawers?
  Do all my boxes need to be sealed?
  What if we have bad weather on move day?
  Will my household goods be placed on a truck with someone else's items?
Is tipping mandatory?

Question: How do I make payments?

Answer: Certified Cashier funds, M/C, AMEX, VISA or Cash.
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Question: How will the total charges be calculated?

Answer: The actual cost of relocation will be determined by multiplying the hourly rate quoted by the number of hours worked.
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Question: How do you charge for partial hours?

Answer: The last hour of your move will be prorated by 15 minute increments.
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Question: Do you disconnect and reconnect appliances?

Answer: We will move any appliances from the original location and place them where they need to be placed at the new location. However, we DO NOT provide appliance services. Should disconnecting and reconnecting be needed, your sales consultant can make those arrangements with a 3rd party service.
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Question: Can I leave things in the drawers?

Answer: YES, you can leave all articles of clothing or non-breakable and non-valuable items in the drawers. The drawers will be secured shut. It is suggested to empty drawers (or pack them very lightly) of furniture that is fragile or old of age, such as antiques, particle board, etc.
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Question: Do all my boxes need to be sealed?

Answer: Yes. All boxes should be closed and taped up! For best results, all boxes should be packed FULL, taking care to wrap breakables. Please identify fragile boxes.
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Question: What if we have bad weather on move day?

Answer: We will complete the move if at all possible. B & B Movers, Inc. WILL NOT be responsible for soiling of carpets due to wet or muddy conditions. However floor runners will be used.
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Question: Will my household goods be placed on a truck with someone else's items?

Answer: NO. B & B Movers, Inc. provides exclusive use of your own truck for the entire duration of your move.
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Question: Is tipping mandatory?

Answer: NO! Our crew members are prohibited from asking for a tip. However, like any service industry, gratuities for a JOB WELL DONE are greatly appreciated.
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Why B & B Movers?
 Over 20 years moving experience
   Licensed, bonded, and insured
   We move 7 days a week
   Can accommodate last minute moves
   Local and long distance moves
   Clean and well maintained trucks
   Same day telephone quotes
   Free on-site quotes by appointment
 


  USDOT# 921052
MCC# 398535
MCA# HG202116
 


  Phone: 404-212-0819
Fax: 404-212-0267
Email: info@bbmovers.com

P.O. Box 374501
Decatur, GA 30037

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Certified Check, Money Order & Cash Also Accepted
 
 
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